FAQ General
General
Q: Do you take custom orders?
A: Yes! I love bringing your ideas to life. Please note, as every item is handmade, small variations may occur — no two pieces will ever be 100% identical. That’s part of their unique charm.
Q: Do you ship internationally?
A: Yes, I do. Because import tariffs, taxes, and courier fees vary by country, I ask for your full delivery address first before confirming your order. This allows me to calculate accurate shipping costs and make sure you’re happy with the price before proceeding.
Disclaimer: All import duties, taxes, and customs clearance fees are the customer’s responsibility. This is the international norm — your local customs office may contact you for payment before releasing the parcel. If charges are higher than expected, you can cancel before dispatch. Once shipped, I cannot control or be held responsible for additional fees or delays caused by customs.
Q: Do you offer gift wrapping?
A: Absolutely — I can wrap your order beautifully in eco-friendly packaging if it’s a gift. Please mention this at checkout.